You're the person who makes the office work. Not in the background front and center. You're the first face people see when they walk in, the person who catches a broken AV setup before the all-hands, and the one who knows a new hire's start date before their manager does. This role is the on-the-ground execution layer for People Ops and Workplace in SF. You'll run daily office operations, execute onboarding and off-boarding, support benefits and immigration logistics, and build the systems and documentation that let the function scale. You'll also help us automate our own work, identifying repetitive tasks and proposing AI-assisted solutions to eliminate them. We're not looking for someone who waits to be assigned work. We're looking for someone who sees what needs to happen and handles it. ## Location/City:
San Francisco, CA; New York, NY
What you'll own
Front of house and office experience
Greet employees and guests; manage building access and visitor protocols
Own the daily office environment: supplies, snacks, desks, AV, and common areas
Serve as the first point of contact for any office-related issue, you either fix it or escalate it fast
Coordinate with building management, IT, and facilities vendors
People ops execution
Run aspects of onboarding: HRIS setup in Rippling, system access, equipment coordination, Day 1 logistics
Execute offboarding: system deactivation, equipment return, exit processing
Support benefits administration: enrollment support, changes, employee questions, and vendor coordination
Assist with immigration logistics: document collection, deadline tracking, and coordination with external counsel
Payroll inputs: submit new hire data, changes, and terminations accurately and on time
HRIS hygiene: keep Rippling data clean and audit-ready
Events and culture
Coordinate office events, team gatherings, and culture programming
Support offsite logistics: venue research, contracts, vendor management, and on-site execution
Systems and automation
Maintain SOPs, process documentation, internal company wiki in Notion
Identify manual, repetitive workflows and flag them for automation or AI assistance
Get hands-on with LangChain tooling, we expect you to use our own products to make your job more efficient
What we're looking for
2–4 years in office management, People Ops coordination, HR, or a closely related role
Direct experience with an HRIS platform, Rippling strongly preferred
High ownership mentality: you notice what's broken and fix it without being asked
Strong judgment on what to handle vs. escalate
Comfort with ambiguity and pace, this is a build environment, not a maintain one
Actively curious about and building with AI tools; you should be the person on your team who creates innovative solutions first
Genuine warmth and professionalism at the front of house, you represent the company to every person who walks through the door
Nice to have
Experience with immigration coordination (H-1B, OPT, PERM)
Background at a Series B–D tech startup
Familiarity with LangSmith, Claude CoWork, Rippling, Ashby, Google Workspace, Notion, Slack
Compensation
Annual salary range: $75,000 - $100,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. # Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
