Technical Account Manager, DRAM Business Enablement

• Manage critical relationships with key customer decision makers
• Demonstrate leadership through influencing, relationship building, customer focus, efficiency, excellent communication skills, and self-development
• Organize technical communication with customers in order to do problem solving in place and help to set up verification procedure and condition for the issue duplication and improvement
• Communicate at various management levels

Location: Daily onsite presence at our San Jose, CA office / U.S. headquarters in alignment with our Flexible Work policy. Job ID: 42928

What You Bring

• Bachelors in Electrical, Computer Science or related Physical Science with 5+ years of experience or Masters in Electrical, Computer Science or related Physical Science with 1+ years of Industry Experience or PhD in Electrical, Computer Science or related Physical Science with 0+ years of Industry Experience Preferred. - Familiar with DRAM memory design, Architecture or system architecture
• Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements. - Understanding of semiconductor manufacturing, fab processes and advanced package technology
• Familiar with system level operation including RAS, Memory Controller and memory PHY. - Solid experience with supporting DRAM memory products. - Prior experience in semiconductor technology, or memory field with customer facing responsibilities
• Prior experience as an Applications, Development, Design, or Validation Engineer, or a related technical role
• Customer support experience for DRAM products
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. - Leadership skills for driving customer enablement strategies and debug activities. - Strong verbal and written communication skill. Fluency in Korean is a plus. - Some travel required, both international and domestic. Approximately 1-2 times per year, subject to customer needs. #LI-MD1

What We OfferThe pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance. This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours. Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community. Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge. Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies. Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are. Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier. Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.