Process Improvement Analyst

Job Purpose Support the Payment Solutions area in creating and maintaining reporting for HOIPremiumDirect and overall payments team. Deliver consistent, actionable information and insights driving consistency, standardization, automation and reusability of data model solutions, reports and analytical products. Primary Job Accountabilities/Responsibilities Responsible for the support and maintenance of Data Models and Power BI Reports for HOIPremiumDirect. Responsible for ensuring data quality and accuracy of data between the Power BI Datasets and Data Warehouse. Adapt reports, dashboards and data needs to business and/or organizational changes Liaise with business and the IT resources to investigate and resolve production issues Gains working knowledge of related source data systems and tool sets Review and maintain all solution documentation. Work in high paced environment in support of broad range of technical solutions. Basic Qualifications Required - Experience, Skills, and Knowledge Build reporting and dashboards in Power BI Strong hands-on knowledge of SQL to perform data-analysis and writing ad-hoc queries Strong written, verbal, and interpersonal communication skills Knowledge of Excel, MS word, MS PowerPoint Preferred Experience, Skills, and Knowledge Skilled in data modeling within Power BI Proficiency in writing code with DAX languauge Experience in Python for data analysis, visulization, automation and scripting Advanced problem-solving skills Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com. What's the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. iSmash, the UK's leading tech repair brand, was founded in 2013 with a simple mission: to provide fast, reliable, and high-quality repair services for the technology that's become essential to our connected lives. Entrepreneur Julian Shovlin saw a need for convenient, expert repairs, and iSmash quickly grew to 38 locations, earning authorised partnerships with industry leaders like Samsung and Google, and becoming an Independent Repair Provider for Apple. At iSmash, expert technicians offer same-day repairs for smartphones, tablets, and laptops, often completing them within 30 minutes. This commitment to speed and quality, backed by lifetime warranties, has earned the trust of over 1.6 million customers. In April 2024, iSmash became part of the Assurant family. This exciting move allows us to expand our support of the connected world, offering our customers even greater convenience and value through an extended network of repair locations and a shared dedication to exceptional service. Just as Assurant is committed to helping people thrive in a connected world, iSmash is dedicated to keeping those connections running smoothly. Together, we're making technology more accessible and reliable for everyone.