Retails sales for decorative paints
Dealer distributor handling
Daily meeting and review of defined Dashboards (updated every day Mandatory; the Dashboards must be in the line of sight of the Owner/Manager) daily plan on SSOs covered, volume, revenue, collections, focus products/activities as applicable
- Daily invoicing in DERP to reflect actual business
- Weekly review of existing SSO performance and new SSO appointments vs. plan to understand reasons for growth or lack of growth - help DSR to understand reasons for non-performing SSOs and develop plans/interventions to ensure growth
- Weekly review of assortment performance for core segmented SSOs and POS SSOs
- Weekly review of POST expansion vs. plan
- Monthly review of DSRs beat and suggest changes modification if any to improve effectiveness/efficiency
- Monthly review POST productivity vs. plan invoicing of base + colourants incremental
- Monthly review of in-store offtake drivers Eeden and shop assistant programmes improvement in revenue/volume/mix of target SSOs
- Review with SSOs (monthly cyclical) service levels, credit terms performance, accounts receivables performance, financial hygiene regularity and clarity of statement of accounts, credit notes, debit notes and record feedback with Distributor/Distributor Manager with a copy to RSM/ASM
- Ensure adherence to CRM usage by DSR, monthly cyclical surveys on SSO inventory and SSO hygiene (photographs)
- Document all weekly and monthly reviews with the Distributor, Distributor Manager and RSM/ASM
- Address complaints and drive closure (excluding POST equipment) As required