AML Transaction Monitoring Team Lead

Line of Service Advisory Industry/Sector Not Applicable Specialism Fraud, Investigations & Regulatory Enforcement (FIRE) Management Level Manager Job Description & Summary The Transaction Monitoring Quality Control (TM QC) role is responsible for independently reviewing completed transaction monitoring alerts and investigations to validate decision-making, documentation quality, and adherence to client and regulatory standards. This role focuses on quality assurance, risk assessment, and structured feedback to ensure consistency, accuracy, and regulatory defensibility across transaction monitoring delivery. TM QC professionals act as a key quality gate prior to case closure or escalation. As a TM Quality Control professional, you will be responsible for: Performing independent quality reviews of completed TM alerts and investigations prior to closure or escalation Validating alert disposition decisions (e.g., true hit / false positive) based on risk indicators, transaction behavior, and supporting documentation Reviewing the completeness, accuracy, and clarity of investigation narratives and supporting evidence Ensuring compliance with AML regulations, client TM frameworks, typology guidance, and internal procedures Identifying quality gaps, decision inconsistencies, and documentation deficiencies requiring remediation Providing clear, structured feedback to TM analysts to support quality uplift and investigation consistency Escalating material quality issues, potential regulatory risks, or decision concerns through defined governance channels Tracking recurring quality findings and contributing insights for training and process improvement initiatives Participating in calibration sessions to align review standards across delivery teams Supporting audits, client reviews, and internal assurance activities as required Collaborating with Team Leaders, SMEs, and delivery stakeholders to ensure consistent quality outcomes Ensuring timely and accurate tracker updates, including quality checklists Driving quality assurance while fostering analyst development through coaching and mentoring Providing support on policy- and process-related inquiries Supporting ad hoc operational and leadership tasks as required Required Qualifications & Experience Bachelor's degree or college graduate in Accounting, Finance, Business, Economics, or a related field Typically 3+ years of experience in Transaction Monitoring, AML investigations, or related financial crime operations Strong understanding of TM alert workflows, AML typologies, and risk indicators Prior experience performing quality reviews, second-level checks, or peer reviews is highly preferred Strong analytical and critical thinking skills High attention to detail with sound judgment in decision validation Strong written and verbal communication skills, with the ability to produce clear, detailed narrative reports Intermediate proficiency in Microsoft Excel and other MS Office tools Demonstrated leadership and mentoring skills, with the ability to promote and sustain high-quality performance within the team. Certifications (Advantage): AML- or financial crime–related certifications such as CTMA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and strong understanding of alert dispositions and investigations are prioritized. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Coaching and Feedback, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support {+ 35 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? Yes Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We'll help you grow your skills through challenging, meaningful work so you can go further.