Senior Sales Development Representative (Sr. SDR)

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you! | | | --- | | Role Purpose Documo is looking for a driven Senior Sales Development Representative to be the first point of contact in our go-to-market efforts. You'll research and connect with prospects in healthcare and health tech, generating qualified meetings for our Account Executives. This is a great launchpad role. Strong performers move into closing positions like SMB Rep or Account Executive. We invest in your growth and want you to advance. This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours are aligned with Eastern Standard Time business hours. | | What we Expect - Research target accounts and identify key decision-makers using tools like LinkedIn Sales Navigator and ZoomInfo - Run high-volume outbound outreach through cold calls, personalized emails, and social selling - Qualify leads using frameworks like BANT or MEDDIC to assess fit and business need - Book and hand off qualified discovery meetings and demos to Account Executives - Keep Salesforce CRM updated with accurate activity, pipeline, and lead status - Share feedback with Marketing on lead quality and messaging - Build a solid understanding of Documo's product suite (cloud fax, IDP, eSign, API integrations) to speak credibly with prospects - Hit monthly and quarterly metrics for calls, emails, meetings booked, and pipeline - Stay current on industry trends and competitive dynamics in healthcare and other regulated verticals - Hands-on training from a team that's invested in your success - A seat at the table on tactical discussions and decisions - The chance to work at the intersection of AI and healthcare - Competitive pay, commission, benefits, and a clear path to promotion | | - 1 to 3 years of experience in sales development, inside sales, or a customer-facing B2B role (SaaS preferred) - Comfortable with high-volume outbound activity and resilient when facing rejection - Strong communicator, both written and verbal, with a knack for crafting personalized outreach - Familiar with CRM platforms (Salesforce preferred) and sales tools like Outreach, SalesLoft, or Apollo - Experienced with prospecting tools such as LinkedIn Sales Navigator or ZoomInfo - Self-starter who can stay organized and accountable in a fully remote environment - Coachable and curious, especially when learning about complex or technical products - Technically comfortable enough to discuss APIs, HIPAA compliance, and cloud solutions with confidence - Experience selling into healthcare, finance, or other regulated industries - Background in cloud fax, document management, or health IT - Salesforce certification or formal sales training (Sandler, Challenger, MEDDICC) - Proven track record of exceeding quota as an SDR or BDR |