As the Chief Operating Officer (COO) at a 20+ years old SME in Pneumatic Automation located in Noida, Uttar Pradesh, your primary responsibility will be to oversee and optimize all operational functions within the organization. You will report to the Chairman and collaborate with Directors, managing a team of 7-8 direct reports across various departments. Your role will encompass full operational P&L ownership, including production costs, procurement, quality costs, inventory, logistics, HR, and administration. **Key Responsibilities:**
Maintain on-time dispatch rate, ensure dispatch accuracy, optimize logistics costs, and comply with sales team communication standards. - **SOPs & Documentation Culture:**
Establish a comprehensive SOP library, conduct SOP compliance audits, and foster a documentation-first culture across departments. - **People Management, KPI/KRA & Appraisal Systems:**
Develop KRA documents for all managers, implement a structured appraisal system, conduct onboarding programs, and manage attrition. - **Cross-Functional Communication & Conflict Resolution:**
Minimize inter-departmental friction, implement a structured issue resolution mechanism, and establish stakeholder notification protocols. - **Operational Excellence & Continuous Improvement:**
Implement 5S practices, introduce visual management on the shop floor, lead structured improvement projects with documented savings, and focus on energy efficiency. **Qualification Required:**
**Education:**
B.Tech / B.E. in Mechanical Engineering, Production Engineering, or Industrial Engineering is mandatory. - MBA or PG Diploma in Operations Management is strongly preferred. - **Experience:**
10-15 years of progressive experience in manufacturing operations. - Prior experience in roles such as Plant Head, VP Operations, COO, or Works Director with full P&L responsibility. - Experience in discrete manufacturing of machined metal components, assemblies, or engineered products. - Proven track record of building or transforming ISO quality systems, SOP frameworks, KPI/KRA/appraisal systems, procurement & vendor management, ERP implementation, Lean/5S programs, and team restructuring. - Experience in B2B engineered-products companies in the INR 50-300 Crore range, preferably in hydraulics, pneumatics, industrial automation, valves, pumps, or Tier 1/Tier 2 auto components. - Familiarity with working in or reporting to a promoter/family in a family-managed company is highly desirable. This role presents a unique opportunity to lead the operational transformation of the organization, from a person-dependent model to a process-driven approach, while maintaining the company's culture of loyalty and excellence. If you are ready to drive significant growth and make a visible impact in a supportive environment, please share your updated CV or reach out at 8210743187 to express your interest in this role. As the Chief Operating Officer (COO) at a 20+ years old SME in Pneumatic Automation located in Noida, Uttar Pradesh, your primary responsibility will be to oversee and optimize all operational functions within the organization. You will report to the Chairman and collaborate with Directors, managing a team of 7-8 direct reports across various departments. Your role will encompass full operational P&L ownership, including production costs, procurement, quality costs, inventory, logistics, HR, and administration. **Key Responsibilities:**
