IT Technology Associate

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Associate Job Description & Summary In our Business Enablement Solutions department, the Tech Central team empowers our core business functions by delivering innovative, flexible and secure IT services that enable our people to work more efficiently and deliver the highest levels of service to our clients.  We are looking for associate to join our Development Services in the areas of automation and development.  In this role you will work a dynamic team of data engineers, developers and reporting & analytics specialists. The ideal candidate will have strong technical and people skills.  Key responsibilities include:  Liaise with client engagement teams to deliver automation and data & analytics services.  Provide 2nd/3rd level support for the department's standard applications. Manage service level agreements for the core service  Help in identifying the appropriate technology solutions and designing, developing and implementing those solutions.  Support the line of service technology and transformation teams dedicated market offerings as appropriate.  Be involved in technical discussions and projects supporting management.  Design, develop and implement innovative solutions using agile software development methodologies.  Ensure quality process and solution design documents are produced.  Adhere to software development lifecycle on Azure DevOps.  Scope/Overall Summary of Role & Responsibilities  Work with client teams to deliver and manage to deliver and manage IT/process projects/automation projects.  Support engagement teams' use of technologies to improve efficiencies.  Liaise with management to help PwC's central IT teams to deliver value added services and support.  Support and report directly to management.  Proposing, defining and documenting reusable solutions and fixes.  Supporting and testing new/upgrades software.  Creating statistics on usage of various applications.  Documenting technical and risk documentation. Document procedures for incident resolution.    Education/Professional Qualifications  Candidates to have a third level qualification (Hons) in an IT related discipline    Skills: Excellent troubleshooting abilities.  Excellent customer management and interpersonal skills.  Time Management skills.  Ability to adapt to change.  Strong communication skills with the ability to communicate effectively with management and to a non-technical audience  Demonstrates a commitment to quality and integrity    Experience and technical skills required:  Strong understanding of coding concepts as well as demonstratable experience with at least one scripting language (Python, JavaScript).  Understanding/experience with designing and implementing.  Good understanding and experience of automation.  Experience with Microsoft Power Platform is a plus.  Data analysis skills.  Basic security understanding with regards to access control management and data management.  Strong written and verbal communication skills.  Knowledge of data visualisation software such as Power BI, Tableau or Qlik.  Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Debugging, Emotional Regulation {+ 41 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date June 9, 2026 Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We'll help you grow your skills through challenging, meaningful work so you can go further.