Product Line Lead, Compliance IT

Job Description We are seeking a highly skilled and experienced professional to join our team as Associate Director, Product Line Lead for the Compliance product line. As a key member of our Legal, Compliance & Security Value Team within the Information Technology (IT) division, this role is responsible for overseeing and driving the development and success of technology solutions for the Ethics & Compliance Office (ECO) (the "business"). The Compliance product line currently includes the following products: Privacy Management, Antibribery & Corruption, Global Trade Compliance, Policy Management, and Research Compliance. The Product Line Lead serves as a trusted partner and primary IT point of contact for the business, making connections with appropriate internal and external technology service areas and ensuring effective solution delivery and support. They own end-to-end responsibility for all the products in the product line - including strategy, roadmap, business case development, stakeholder communication, total cost of ownership, user satisfaction, product quality, and realizing measurable outcomes. The successful candidate will have a deep understanding of compliance needs, proven leadership skills, strong customer service mindset, and passion for delivering and supporting innovative solutions that bring value to the business. Responsibilities Develop and execute strategic roadmaps for the Compliance product line, in alignment with the organization's overall goals and objectives Conduct market research and stay updated on compliance industry trends and emerging technologies, to drive innovation, improve user experience, and ensure our products are robust, secure, reliable, and relevant Collaborate with cross-functional teams including the business, enterprise architecture, engineering, external service providers, and others to define product requirements and ensure successful product launches and updates Lead the product development lifecycle from conception to launch, while working closely with stakeholders to gather feedback, prioritize features, and ensure timely delivery of high-quality products Coordinate work across the products within the product line to strategically align with business outcomes Establish and maintain strong relationships with key stakeholders in the business, to understand their needs, pain points, and objectives Act as a trusted advisor to internal customers, providing expert guidance on compliance product offerings and enterprise capabilities, maximizing value, and helping the business achieve their goals by leveraging digital and data Conduct regular meetings with customers to gather feedback, understand their evolving requirements, and identify areas for improvement or opportunities for new product development Manage and lead a matrixed team of product managers, project managers, business analysts, software engineers, testing & validation resources, and other specialists, providing guidance, mentorship, and support to ensure outstanding levels of performance and drive their professional growth Foster a culture of collaboration, innovation, high customer satisfaction, and continuous improvement within the product team and across cross-functional teams Coach others to enhance their product skills and collaborate with other leaders to share best practices Collaborate with internal teams to ensure seamless integration and interoperability of compliance products with other product offerings Proactively define and monitor measures and key performance indicators to determine the value being delivered, drive growth, and increase operational efficiency, value, and customer satisfaction Manage and measure the Total Cost of Ownership (TCO) for the product line and make informed decisions that will lead to TCO optimization Ensure financial and governance reporting, issue, risk, status communication to all stakeholders is timely, complete, and accurate Monitor industry trends, regulatory changes, and customer feedback to ensure our products meet compliance standards, adapting strategies as needed Qualifications Required Proven record of successfully launching and managing technology solutions, ideally within compliance domains Exceptional relationship management skills, with the ability to quickly establish credibility and trust and build strong partnerships with internal stakeholders and customers Excellent communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences, and to be the translator who bridges the communication gap between technologists and business subject matter experts Highly organized, self-motivated, and able to manage multiple priorities and deadlines to deliver results in a fast-paced environment, including navigating across conflicting priorities to balance critical, tactical, and strategic needs Analytical mindset with a data-driven approach, capable of making informed decisions based on research, customer feedback, and product performance metrics Experienced with business case development and financial modeling, including articulating clear business outcomes and quantifiable value drivers 5+ years managing and/or development of systems 5+ years leading and managing internal and external resources, with or without direct reporting authority. Strong leadership skills, with the ability to effectively manage teams, drive change, and foster collaboration. Experience managing third party technology service providers Experience working with compliance stakeholders, processes, and activities Preferred Strong understanding of compliance requirements, regulations, and industry best practices Experience with System Development Lifecycle (SDLC) or equivalent approaches, including authoring required documentation Experience with Agile teams and frameworks Degree with concentration in Computer Science/Engineering or related field What We Offer Exciting work in a great team, global projects, international environment Opportunity to learn and grow professionally within the company globally Hybrid working model, flexible role pattern Pension and health (Canadian Medical) contributions Internal reward system plus referral program 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport card, Vodafone, Raiffeisen Bank and Foodora discount programs Up-to-date laptop and iPhone, parking in the garage, showers, refreshments Competitive salary, incentive pay, and many more Ready to take up the challenge? Apply now! Know anybody who might be interested? Refer this job! The date shown below is the earliest possible closing date for this posting. However, we sometimes extend the job posting period as needed, so please feel free to apply anytime you see the "Apply" button available. You may also reach out to the recruiter directly via https://www.linkedin.com/in/badumtss/ Required Skills: Agile Methodology, Analytical Thinking, Communication, Data Driven Approach, Information Technology Compliance, Product Launches, Relationship Management, Software Development Life Cycle (SDLC), Stakeholder Management Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: Yes Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 04/3/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.