Executive Manager, Small Business Banking - Sydney

Lead, develop and inspire a Small Business Banking team We are a high-performing Small Business Banking team at CBA Together we will work towards becoming the #1 Business Bank See yourself in our team: The CommBank Small Business Banking team is passionate about helping Australian small businesses succeed. We take the time to understand the business and personal goals of business owners and work closely with specialist partners to deliver tailored financial solutions that help customers achieve their ambitions. Small Business Banking is part of CBA Business Banking and provides both face-to-face and remote support to small businesses across Australia. We build strong connections with our customers and communities through trusted relationships, deep expertise and exceptional execution. Do work that matters: As Executive Manager, you'll lead a team of Business Bankers, helping them deliver exceptional outcomes for customers while creating an inclusive, high-performing culture where people can grow, develop and succeed. You'll be accountable for the financial, customer and risk performance of your region, while coaching and developing your team to build capability across the full spectrum of business customer needs and solutions, including commercial lending and credit origination for facilities up to $1.25M. As a senior leader within the Small Business extended leadership team, you'll play an important role in shaping strategy, driving performance and contributing to the continued success of Small Business Banking nationally. More specifically, you will: Lead the successful execution of Business Banking strategic initiatives across your region Build a high-performing, customer-focused culture that delivers outstanding customer experiences and sustainable business outcomes Recruit, coach, develop and retain talented bankers, creating an environment where people feel supported, empowered and set up for success Develop future leaders and build capability across your team through ongoing coaching and development Deliver strong customer advocacy, financial performance and risk outcomes across your region Partner closely with Customer Service Network (Branch) leaders and key stakeholders to implement initiatives that support Small Business Banking performance Foster a culture of collaboration, learning and continuous improvement Champion a strong risk culture, ensuring high-quality data management and compliance with regulatory obligations, including AML/KYC requirements Identify opportunities to improve customer outcomes, team effectiveness and business performance What you'll bring: Demonstrated people leadership experience, with a track record of building engaged and high-performing teams Strong commercial lending/business banking experience Experience assessing, structuring and managing business lending and credit risk Proven ability to deliver strong customer, financial and risk outcomes The ability to build trusted relationships and influence stakeholders across multiple teams A strong commitment to developing people, fostering inclusion and building team capability The ability to proactively manage both financial and non-financial risk Experience leading within a high-volume, fast-paced customer environment A degree in finance, business or a related discipline CAA and FRSA Tier 2 Accreditation Working at CommBank: At CommBank, we're committed to building a diverse and inclusive workforce that reflects the customers, businesses and communities we serve. We know great leaders come from a range of backgrounds and experiences, and we encourage you to apply if this opportunity excites you. We support our people through development opportunities, flexibility and career growth, and we're committed to providing adjustments throughout the recruitment process where needed. At CommBank, you can be you. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/06/2026 Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.