Customer Success Manager - Accounting

3–7 Years of SaaS Customer Success Experience: A strong track record managing post-sales relationships with mid-market and enterprise clients. You’ve owned renewals, driven expansion, and worked cross-functionally to deliver success. - Accounting Expertise: Hands-on experience in accounting, ideally as a Controller, /ACA/ACCA, or within a finance team managing the close process. You speak the language of Stacks users and understand their day-to-day challenges. - Customer-Centric Mindset: You know how to build trust with finance teams, navigate and deliver strategic support. - Product Mastery: You’re quick to learn new tools and can confidently guide others through them. You can break down complex workflows into actionable steps for our customers.. ## 🚀 What’s in It for You

Foundational role: Help shape a category-defining company from an early stage, working directly with founders and a small, high-agency team. - Meaningful ownership: Competitive equity in a company scaling rapidly towards $10m ARR, where your impact will directly shape the outcome. - Cutting-edge product and tech: Work at the intersection of AI and finance, building systems that fundamentally change how companies run their financial close. - High-calibre team: Collaborate with people from companies like Uber, Plaid, Miro, and Mollie. - Exceptional workspace: Our London HQ is based in Fora — a modern, design-led space in the heart of the city with access to a gym, classes, and an environment built for focused, in-person building

Strong team culture: We run regular socials and off-sites that bring the team together properly, we recently have our 2-year anniversary party in Amsterdam, with board games, a tarot card reader and live music 🎶