Sr. Engineer - Quality & CS

The Quality Engineer is expected to adhere to all safety rules and procedures • The Quality Engineer is expected to report any unsafe condition or absence of any protective device immediately to their supervisor/Manager/Cell leader • Quick response to customer concerns/complaints • Conduct QRQC workshops to identify root cause of customer complaints, define corrective actions involving the CFT and their effective implementation within the target date as per customer specific requirements. • Horizontal deployment of corrective actions for similar products or product lines • Ensuring the compliance of customer specific requirements. • Conduct periodic corrective action effectiveness verification audits. • Provide trainings to operators/staffs on lessons learnt from previous quality issues and customer complaints. Internal • Conduct daily morning QRQC meetings to address any potential quality concern at customer end or chronic internal quality issues • Conduct customer satisfaction survey and summarize the results to management for review and action plan. • Co-ordinate/support customer audits (periodic system assessment audits) and close the NCs with corrective actions involving the CFT. • Customer score cards & access to customer portals Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. Aptiv is a global technology company that develops safer, greener and more connected solutions enabling the future of mobility. Headquartered in Dublin, Aptiv has approximately 180,000+ employees and operates 12 technical centers, as well as manufacturing sites and customer support centers in 44 countries. Visit aptiv.com. Please review Aptiv's privacy policy by following this link: https://www.aptiv.com/privacy-notice