Role Overview

We’re looking for our first Senior Field ML Engineer who bridges the gap between technical expertise and customer success. You’ll work closely with our customers to design, train, and deploy AI models using Oumi’s platform. This role blends solution architecture, applied machine learning, and customer interaction - ideal for someone who loves both building systems and helping others use them effectively. You’ll play an important role in shaping not only the direction of the team but also the product. You will collaborate closely with research, product, and engineering teams to ensure customers have a world-class experience using Oumi, while channeling feedback to improve our platform. ## You will:

• Drive success with customers: Partner with customers through the pre-sales and post-sales lifecycle - from technical demos and proof-of-concept design to hands-on training and deploying models. - Create custom models: Train, fine-tune, and evaluate modern LLMs and other AI models using Oumi’s platform. - Design AI solution architectures: Work with customers to design scalable ML workflows using best practices in data preparation, training, and deployment. - Be a technical advocate: Help customers understand Oumi’s capabilities, providing technical insight and translating research innovations into practical solutions. - Drive product improvements: Work closely with the product and research teams to surface customer needs and help shape the future of Oumi’s platform. - Develop technical guides, demos, and best practices to help customers and the open community succeed with Oumi. ##