Patient Financial Services | Ashe Memorial Hospital | West Jefferson, NC
At Ashe Memorial Hospital, our mission guides everything we do:
“To meet the needs of the community by delivering patient-centered, high-quality health care.”
We are proud to be recognized as Ashe’s Best Place to Work and for excellence across our providers, staff, and patient care teams. Join an organization where your role is essential in creating a positive first impression and seamless patient experience. Key Responsibilities
Greet patients and visitors promptly, courteously, and professionally
Register patients for inpatient, outpatient, and emergency services
Verify and update patient demographic and insurance information
Explain admission forms, patient rights, and required documentation
Collect co-pays, deposits, and perform cashiering functions
Verify insurance eligibility and obtain authorizations as needed
Direct patients to appropriate departments and coordinate with clinical staff
Answer and route incoming calls while providing accurate information
Maintain accurate records and ensure compliance with HIPAA and hospital policies
Support daily census reporting and departmental operations
Minimum Qualifications
Education: High School Diploma or equivalent – required
Experience: Previous patient registration or healthcare experience preferred
Knowledge: Medical terminology preferred
Core Competencies
Excellent customer service and interpersonal skills
Strong attention to detail and accuracy
Ability to communicate clearly and professionally
Organizational and multitasking abilities
Ability to remain calm and effective in fast-paced or stressful situations
Team-oriented mindset with a positive attitude
Employment Requirements
Compliance with all hospital policies, including vaccination requirements (approved exemptions considered)
Successful completion of a criminal background check and pre-employment drug screening (post-offer)
Benefits
PRN employees are eligible for select benefits in accordance with hospital policy. Please contact Human Resources for additional details. How to Apply
Interested candidates should submit:
Completed application
Resume
Cover letter (including explanation of any employment gaps)
Make a Meaningful Impact
Be the welcoming face of patient care—helping patients feel informed, supported, and confident from the moment they arrive.