Support Engineer (afternoon/night shifts)

Apify is the largest marketplace of tools for AI. 25,000 Actors helping people and agents get real-time web data, track competitors, generate leads, or integrate their apps. Actors are built by a global creator community that now earns more than $1M every month. Join us to help people put the web to work. Apify can find missing children, protect consumers from fake discounts across the EU, and feed data to AI chatbots. To support this mission, Apify is looking for a Night Shift Support Engineer to handle customer inquiries from 5 PM to 2 AM CET. You'll solve both business and technical issues via chat and email, while mastering our web scraping platform. If you have programming knowledge, strong communication skills, and prefer evening hours, join our team in Prague, Brno, or remotely in Czech republic. ## Who we're looking for:

• 1–2 years of support experience, ideally in a software-as-a-service company
• Knowledge of programming principles and HTML/CSS/JavaScript is an advantage, interest in technology at the very least
• Preferences to work in the afternoons/evenings (from 5 PM to 2 AM CET) with holiday/weekend standby duties
• Passion for technology
• Ability to explain complex information to customers clearly and concisely
• Professional verbal and written communication skills in English
• Strong customer orientation