Member Services Associate, Travel & Lifestyle
US - RemoteRemote
Posted May 20, 2026
Location: Remote Employment Type: Full Time
Schedule Requirements: Thursday - Sunday, 2 pm- 12 am EST
The Role
As a Member Services Associate on the Travel & Lifestyle team, you are on the front lines of the Atlas member experience. You’ll handle complex, high-value requests in real time, bringing taste, precision, and calm execution to everything from international travel to last-minute lifestyle needs. This role is built for someone who genuinely enjoys solving hard problems for discerning, well-traveled members. You know how to move quickly without cutting corners, communicate clearly under pressure, and make judgment calls that protect both the member experience and the Atlas brand. You’ll work closely with internal teams and external partners to deliver thoughtful, concierge-level support, especially during overnight hours when speed, ownership, and judgment matter most. You must be willing to work on the days and times listed above. # What You’ll Do:
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Own end-to-end execution of travel and lifestyle requests in the queue, communicating directly with members, coordinating tasks including:
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Luxury hotels, resorts, and private villas
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Commercial flights and private aviation