Bilingual Auto Repair Customer Service Representative (Jr. Protection Claims Adjuster)

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. At this time, a Bilingual Auto Repair Customer Service Representative (Jr. Protection Claims Adjuster) is needed to provide support to our Protection Claims Adjusters and handle a large volume of Protection claim calls, which includes providing claim statuses, communicating processes, sending claim forms/procedure sheets, and notices, updating claim status notes. Processing/distributing incoming and outgoing claim documents, opening/adjudicating new claims, and responding to emails which includes managing general claims email boxes. Perform related functions as assigned. Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. PST

Work Arrangement: The Jr. Protection Claims Adjuster position follows a hybrid work schedule. Employees will work from home on Tuesday, Thursday, and Friday, and onsite at the Strongsville, Ohio office on Monday and Wednesday. Training Requirements: Initial training will be conducted onsite at the Strongsville, Ohio office, Monday through Thursday.