Revenue Operations Manager

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for an experienced Revenue Operations Manager to join our team. Based in the US, this role acts as a critical strategic bridge between our operational initiatives and cross-regional execution. While your primary focus will be on the Americas region, you will also provide support to our APAC international team as needed. You will be a vital member of the Revenue Operations team, overseeing projects and initiatives, driving system enhancements, and serving as a subject matter expert on processes that impact the entire organization. What You’ll Do

• Own territory execution across assigned regions, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process. - Serve as a subject matter expert for complex, high-value, and non-standard transactions across these regions. - Serve as a primary execution and escalation partner for the Finance Global Capability Center (FGCC), providing guidance on high-complexity scenarios and supporting the consistent application of policy and process. - Partner closely with Sales, Deal Desk, Finance, and related global teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls. - Support managing month-end and quarter-end close activities, including preparing, reviewing, improving, and troubleshooting reconciliations as required, and serve as an escalation point for issues and exceptions. - Proactively identify discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows. - Develop and analyze business performance reporting to ensure an accurate reflection of operational results, creating reports and dashboards that support planning and decision-making. - Oversee and support multiple operational and process improvement initiatives, ensuring work is completed efficiently and aligned to expected outcomes. - Work with Business Technology and Finance Transformation teams to support system enhancements, including UAT participation, validation of changes, and issue resolution as needed. - Support training and enablement efforts both within the team and cross-functionally on processes, complex scenarios, and operational best practices. - Utilize automation and AI-enabled tools, where appropriate, to improve efficiency, accuracy, and scalability across Revenue Operations workflows.