What you'll do

• Own and ship end-to-end technical solutions directly for Handshake AI's highest-priority customer engagements. - Design and build integrations, tooling, APIs, and workflows in close collaboration with partner technical teams, researchers, and operators. - Serve as the primary technical point of contact for key accounts — understanding their systems deeply and delivering solutions that work in production. - Write production-quality code and architect systems that are reliable, observable, secure, and maintainable. - Manage and develop a small team of 3–5 Forward Deployed Engineers — set expectations, unblock, and grow them. - Own technical quality across the team's engagements — review work, raise the bar, and ensure strong engineering fundamentals. - Help prioritize and triage across competing requests; flag capacity and scope issues early. - Identify patterns across customer engagements and build the reusable components that scale the team's output. # Must haves

• 6+ years of software engineering experience, with meaningful depth in backend, fullstack, or systems work. - 2+ years in a customer-facing or field engineering role (e.g., forward deployed, solutions engineering, field engineering, customer-embedded product development). - Experience as a tech lead or TLM — setting technical direction for a team, not just owning your own work. - 1–2 years managing a small team of engineers (3–6); comfortable with feedback, growth conversations, and performance. - Must be someone who codes regularly and wants to keep coding