Medical Assistant - Adult Offices - West Palm Beach

Essential Duties and Responsibilities

Soma Medical Center – Medical Assistant (Bilingual English/Spanish)

Patient Experience & Customer Service:

• Deliver exceptional, compassionate customer service to all patients and visitors. - Maintain a professional, respectful, and culturally sensitive demeanor at all times. - Address patient concerns promptly and effectively; escalate issues when appropriate. - Support efficient clinic workflow and patient flow in collaboration with the care team. - Communicate effectively with individuals from diverse cultural and socioeconomic backgrounds. Quality, Safety & Compliance:

• Handle all specimens and clinical materials in accordance with safety and infection control protocols. - Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations. - Submit quality assurance and required reports in a timely manner. - Adhere to Soma Medical Center policies, procedures, and clinical standards. Organizational Responsibilities

Benefits:

• Paid Time Off (PTO)
• Vacation
• Medical, Dental, and Vision Insurance
• Accident Insurance