Senior Product Researcher, Books Studio Research

Most researchers are either qual or quant. You're both. You watch someone struggle with a task and immediately start thinking about how to measure that at scale. You design a contextual inquiry and then triangulate what you observed with large-scale behavioral telemetry and experimentation data, because separating observation from measurement never made sense to you. Millions of people read, write, and take notes on Kindle eReader and Scribe devices. You'll own the research for the software experiences at the heart of how they do it. What you learn will directly shape what we build next. Key job responsibilities

Design and execute integrated research programs for Kindle eReader and Scribe consumer software experiences that connect qualitative behavioral research (contextual inquiry, usability testing, ethnographic methods) with quantitative measurement (experimental design, statistical analysis, survey validation) within single investigations. Partner with Data Science and Business Intelligence teams to connect behavioral research findings to journey analytics, experimentation frameworks, and product metrics. Identify where qualitative insights should inform quantitative measurement and where data patterns require deeper behavioral investigation. Communicate research findings through compelling narratives that connect customer behavior to business outcomes. Influence product strategy at senior leadership levels by translating complex behavioral data into clear, actionable recommendations. Leverage AI tools for research synthesis and pattern recognition while maintaining critical evaluation of outputs against methodological standards. Partner cross-studio where teams need research that connects behavioral observation to quantitative measurement across Books and Kindle lines of business.