Technical Customer Support Intern

Come and join a global leader in gas analysis, creating a cleaner, healthier, and more productive world… We are looking for a Technical Customer Support Intern to support customer service and sales operations within our gas analyser business. This internship offers hands‑on experience in quotations, documentation, and customer coordination, and exposure to how Sales, Service, and Customer Support teams work together in a global organisation. About the Opportunity: Prepare spare parts quotations Support basic instrument quotations using standard configurations Coordinate customer enquiries and quotation responses Edit and organise technical documents (PDFs) Work closely with Sales, Service, and Customer Support teams About Your Talent: Students or recent graduates in engineering, instrumentation, chemistry, or related fields Basic English reading and writing skills Good attention to detail and sense of responsibility No prior work experience required – all we need is a positive attitude and willingness to learn Qualifications: Current university student or graduate majoring in Automation, Measurement and Control Technology and Instrumentation, Instrumentation, Analytical Chemistry, or other related science or engineering disciplines are preferred. Location: Shanghai – Minhang District Job Type: Internship – Six Months Work Schedule: Monday – Friday (flexible and can be negotiated depending on student's university schedule) Internship Compensation: up to 48,000 RMB per year equivalent (pro-rated to the actual hours worked) We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process and you will be asked whether you require any such adjustments during the application process. Please note we will also make reasonable adjustments wherever possible to enable employees to complete their roles to the best of their ability. Servomex is committed to creating a diverse and inclusive environment and ensuring the health and wellbeing of its workforce, focusing on creating a positive workplace where employees feel supported and able to bring their whole selves to work. 业务 / 技术实习生 工作地点: 上海 中文(简体) 我们正在招聘一名业务 / 技术实习生,支持气体分析仪相å ³çš"客户服务和销售支持工作。 本实习岗位将提供报价支持、文件管理及客户协调方面的实践经验,并帮助你了解销售、服务及客户支持团队在国é™ 化环境中的协作方式。 工作职责: 准备气体分析仪备件报价 协助基础仪器报价(使用标准é ç½®å'Œä»·æ ¼ï¼‰ 协调客户询价及报价回复 编辑和整理技术文件(PDF) 与销售、服务及客户支持团队密切合作 我们希望你å ·å¤‡ï¼š 工程、仪表、化学或相å ³ä¸"业在读学生或应届毕业生 基本的英语读写能力 认真负责,注重细节 积极主动,愿意学习 无需相å ³å·¥ä½œç»éªŒ #LI-TR1 A Virtual Tour of Servomex, UK. At Servomex, we are united by a shared purpose: helping industry operate more sustainably, while safeguarding people and the planet. Founded over 74 years ago, we are recognised as the world's leading experts in gas analysis solutions and are proud to be part of the global Spectris Group. Our work spans a broad spectrum of industries, from enabling low-emission power generation and sustainable manufacturing, to supporting high-purity medical oxygen, enhancing facility safety, and advancing innovative research. A career at Servomex means contributing to initiatives that create cleaner air, healthier outcomes, and a more sustainable world. Equally important is our investment in our people. We are honoured to have received numerous global awards and accreditations, reflecting a culture that actively encourages colleagues to bring their whole selves to work. Our collaborative and inclusive environment values wellbeing, continuous learning, and personal growth at every stage of your career. Guided by our values Be True, Own It, and Aim High we empower our people to act with integrity, take ownership, and push boundaries as they build their future with us. Whether you are just starting your career, bringing established expertise, or looking to take the next step, you will find opportunities at Servomex to make a genuine impact. With a truly global footprint, our hubs and centres are located across the UK, US, Asia, Europe, and the Middle East, bringing together diverse talent, perspectives, and ideas from around the world.