In this role of Vice President, Production Services Application Support Analyst at BNY, you will play a key role in partnering with various teams to ensure the smooth functioning of database customizations in an Oracle environment. Your responsibilities will include proactively monitoring databases, resolving performance issues, participating in production incidents, and collaborating with Oracle service requests for issue resolutions. You will also be involved in designing and implementing solutions to enhance processes and guide the team as a senior resource. **Key Responsibilities:**
Partner with Operations, Developers, and Support teams for assigned tasks
Track and execute database customizations in Oracle environment
Monitor databases and address alerts promptly
Escalate and resolve database performance issues
Participate in production incidents and provide swift solutions
Collaborate with Oracle service requests for issue resolutions
Work with Oracle System DBA for database duplicates and solutions
Support weekend shifts and evening shifts
Join calls promptly to assist the team on Oracle related matters
Design and maintain data purge process
Guide the team as a senior resource
**Qualifications Required:**
6 years of experience in Production support
Excellent communication skills
Strong proficiency in Batch Support, SQL coding and debugging, SQL performance tuning, Control-M
Good to have: Markit EDM / Cadis experience
Willingness to work in rotational shifts including night shifts
At BNY, you will be part of a culture that has been recognized with various awards, including Americas Most Innovative Companies, Worlds Most Admired Companies, and Dow Jones Sustainability Indices. The company offers highly competitive compensation, benefits, and wellbeing programs to support your personal and professional growth. As an Equal Employment Opportunity/Affirmative Action Employer, BNY values diversity and inclusivity in the workplace. In this role of Vice President, Production Services Application Support Analyst at BNY, you will play a key role in partnering with various teams to ensure the smooth functioning of database customizations in an Oracle environment. Your responsibilities will include proactively monitoring databases, resolving performance issues, participating in production incidents, and collaborating with Oracle service requests for issue resolutions. You will also be involved in designing and implementing solutions to enhance processes and guide the team as a senior resource. **Key Responsibilities:**
Partner with Operations, Developers, and Support teams for assigned tasks
Track and execute database customizations in Oracle environment
Monitor databases and address alerts promptly
Escalate and resolve database performance issues
Participate in production incidents and provide swift solutions
Collaborate with Oracle service requests for issue resolutions
Work with Oracle System DBA for database duplicates and solutions
Support weekend shifts and evening shifts
Join calls promptly to assist the team on Oracle related matters
Design and maintain data purge process
Guide the team as a senior resource
**Qualifications Required:**
6 years of experience in Production support
Excellent communication skills
Strong proficiency in Batch Support, SQL coding and debugging, SQL performance tuning, Control-M
Good to have: Markit EDM / Cadis experience
Willingness to work in rotational shifts including night shifts
At BNY, you will be part of a culture that has been recognized with various awards, including Americas Most Innovative Companies, Worlds Most Admired Companies, and Dow Jones Sustainability Indices. The company offers highly competitive compensation, benefits, and wellbeing programs to support your personal and professional growth. As an Equal Employment Opportunity/Affirmative Action Employer, BNY values diversity and inclusivity in the workplace.