Responsibilities
(Include, but are not limited to)
- Conducts ride behinds and evaluations of contractors to determine skill levels and development opportunities
- Coordinates with customer service to ensure that all customers are satisfied
- Depending upon the location size, the Location Manager may oversee an administrative support team
- Ensures all claims are charged back to the appropriate driver
- Ensures all operations are operating in compliance with DOT and OSHA requirements
- Monitors KPI’s to ensure a healthy and efficient operation
- Monitors weekly reports to ensure financial objectives are being met
- Monitors weekly settlements to ensure contractor goals are being achieved
- Oversees accurate and efficient loading of all vehicles for the delivery of retail home products to the end consumer (last mile)
- Recruits Independent Owner Operators and assists in the recruitment of their teams
Requirements
- Ability to effectively communicate in writing and verbally
- Ability to work a schedule that may include early mornings, evenings, weekends, and some holidays
- Higher education and/or equivalent experience
- Proficiency in Microsoft Office including Word, Excel, and Outlook
- Valid Driver’s License
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.