Manager, Enterprise Applications

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Finance & Administration - IIT Reports To: Senior Director of IIT/CIO Travel: 1 day/month Positions Supervised: Application Developers (6), Enterprise System Administrators (6) LOCATION: Green Bay STANDARD HOURS: 40 hours per week. Typical hours Monday - Friday 8:00 am -5:00 pm; Flexibility required to include other hours, as necessary. STARTING PAY RANGE: 117,540 - 126,685 per year *Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY The Enterprise Applications Manager provides leadership, oversight, and strategic direction for the College's enterprise application environment which consists of Workday, Salesforce, SharePoint, Kentico, and integrations with affiliated systems such as Canvas LMS, course\curriculum management, and student payments. This position ensures enterprise systems effectively support NWTC's mission, strategic priorities, and operational needs through strong people leadership, disciplined project management, and effective application lifecycle management. The role serves as one of the key liaisons between Information and Instructional Technology (IIT), functional departments, and external vendors for all enterprise applications. Workday serves as NWTC's strategic enterprise platform, supporting core administrative and operational functions across the College. The Enterprise Applications Manager provides leadership and stewardship for Workday to ensure the platform is stable, secure, integrated, and continuously aligned with institutional priorities. This includes overseeing configuration, integration, data management, vendor partnerships, new features enablement, and continuous optimization of the platform. The Enterprise Applications Manager fulfills three integrated leadership roles—Personnel Management, Project Management, and Application Management—and plays a critical role in aligning enterprise technology solutions with College goals while ensuring reliable, secure, and high‑quality service delivery. ESSENTIAL FUNCTIONS Personnel Management Provide direct supervision, leadership, coaching, and performance management for Enterprise Applications team. Foster a collaborative, service‑oriented team culture that supports professional growth, accountability, and continuous improvement. Establish clear expectations, priorities, and performance goals aligned with IIT and College objectives. Ensure appropriate staffing coverage for application operations, projects, and institutional initiatives. Project Management Plan, manage, and oversee enterprise application projects, including system implementations, upgrades, enhancements, and integrations. Coordinate resources, timelines, risks, and dependencies across multiple concurrent projects. Partner with functional stakeholders to gather requirements, prioritize work, and deliver solutions that meet College needs. Ensure projects follow established governance, documentation, and change management practices. Application Management Serve as the College's primary application owner for Workday, providing strategic and operational leadership across Workday modules (HCM, Finance, and Student). Ensure Workday is configured, maintained, and optimized to support NWTC business processes, data integrity, and institutional priorities. Oversee the administration, configuration, maintenance, and optimization of other enterprise applications supporting College operations. Ensure application availability, performance, security, and data integrity. Lead integration efforts to ensure effective data flow between enterprise systems and related applications. Establish standards and best practices for application support, troubleshooting, documentation, and lifecycle management. Vendor & Stakeholder Management Serve as the primary point of contact for enterprise application vendors, including coordination of support, issue resolution, and contract oversight. Collaborate with cross‑functional stakeholders and leadership to identify application needs and improvement opportunities. Evaluate new technologies and solutions; provide recommendations aligned with College strategy and resources. Strategy & Continuous Improvement Contribute to the development and execution of the College's enterprise application strategy and roadmap in coordination of the Senior Director of IIT/CIO and other IIT leaders. Monitor service levels, project outcomes, and system performance using established metrics. Recommend and implement process improvements to enhance service quality, efficiency, and user experience. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Bachelor's Degree in related field. Experience with Workday HR, Finance, and Student. Strong technical understanding of enterprise applications, integrations, and IT infrastructure. Demonstrated ability to lead and develop technical and application developers in a complex environment. Effective project management, organizational, and prioritization skills. Strong analytical and problem‑solving abilities. Excellent communication and interpersonal skills, with the ability to translate technical concepts for non‑technical audiences. Ability to work collaboratively across departments and lead changes in a dynamic environment. Experience with Microsoft Azure, Microsoft SQL Server, Microsoft.NET, and GitHub is a plus. Workday Enterprise Platform Proficiency overseeing and administering the Workday platform, including configuration oversight, security governance, reporting, integrations, and vendor coordination. Enterprise Application Integrations Experience managing integrations between Workday and other enterprise systems, ensuring secure, reliable data exchange across platforms. Microsoft 365 Proficient use of Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive) to support collaboration, communication, documentation, and project coordination. Cloud & Enterprise Infrastructure Awareness Working knowledge of cloud platforms and enterprise infrastructure (e.g., Microsoft Azure, identity and access management concepts) sufficient to lead teams and evaluate solutions. Reporting & Data Analysis Tools Experience understanding enterprise reporting and analytics, including Workday reporting and related data tools, to support operational and decision‑making needs. Must hold a valid driver's license and be insurable under the District's standard insurance policy terms. Occasional evening or weekend work may be required to support critical system activities or major implementations. **An equivalent combination of education and work experience may be considered. Our college values and competencies shape how we work and support students every day. All employees are expected to demonstrate our core competencies. Learn more here. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 or nondiscrimination@nwtc.edu. NWTC recognizes that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed on the job opening, please still consider applying. Apply to the positions you feel suit you best and keep track of both your progress in the selection process, and any new postings that might interest you! Students choose NWTC to get high quality, affordable education to prepare for rewarding careers or to start their bachelor's degrees. Nearly 95 percent of our grads have careers within six months of graduation; 78.8 percent of those grads are employed in their career fields. Plus, hundreds of graduates continue their education through NWTC's transfer agreements with 40 other colleges/universities. For over 100 years, NWTC has pioneered programming to meet the needs of students and the community. The College provides education and training that enable students to gain real world experience for family-sustaining jobs and a solid start on their bachelor's degrees. NWTC is in constant partnership with employers to ensure we are producing highly skilled graduates for the workforce. When it comes to student success, NWTC has set the standard for the state's technical colleges. In 2010, NWTC was the first college in Wisconsin to join Achieving the Dream, a nonprofit dedicated to helping community college students succeed. Student success is at the center of our work. As a result, in 2021, NWTC earned the highest honor from Achieving the Dream, the Leah Meyer Austin Award, which recognizes bold, transformational changes that put access, and student success at the center of their institutional priorities. In 2025, NWTC was named a top 10 finalist for the prestigious Aspen Prize for Community College Excellence. NWTC offers the opportunity to work in a professional and stimulating environment where the intended culture of belonging and a holistic view of the employee is promoted. We empower employees to be their best selves and contribute to engagement and innovation. We are committed to promoting a learning environment where employees and students of differing perspectives and backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. Benefits of working at NWTC are measurable in ways such as motivation for improved personal and professional relationships and a cohesive work environment. We provide our employees with a high-quality compensation and benefits package and professional development opportunities. If you want to shape the lives of our students– and be respected for your work – you'll feel at home in the NWTC culture. NWTC offers the opportunity to work in a professional and stimulating environment where the intended culture of belonging and a holistic view of the employee is promoted. We empower employees to be their best selves and contribute to engagement and innovation. We are committed to promoting a learning environment where employees and students of differing perspectives and backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.