Project Delivery Manager - Helsinki

What You Will Do

• Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time. - Coordinate the technical setup — including EHR integrations — working closely with our engineering team. - Work with customers and our Medical Operations team to ensure the right documentation templates are built and configured for each clinical environment. - Coordinate user training programmes together with Medical Operations, ensuring clinicians are confident and ready at go-live. - Act as the customer's primary point of contact throughout the delivery phase, building trust and maintaining momentum. - Proactively manage risks, dependencies, and blockers across workstreams. - Continuously refine our delivery playbook, contributing to scalable processes as our Finnish customer base grows. ## What You Bring

• Native-level fluency in Finnish and excellent communication skills in English (both written and spoken). - A strong track record in project management, ideally delivering technology solutions within social or healthcare settings. - Experience in a technology company, with particular value placed on SaaS implementation or deployment projects. - Familiarity with healthcare IT environments — EHR integrations, clinical workflows, and change management in care organisations. - A structured yet flexible approach: you run a tight project plan but adapt quickly when circumstances shift. - Excellent stakeholder management — you're comfortable engaging with everyone from frontline clinicians to C-level decision-makers. - Genuine curiosity about technology and AI — deep technical expertise is not required, but you understand how modern software products are delivered. - An entrepreneurial mindset and comfort working in a fast-paced, scaling environment. ##